What’s your IT Challenge?
In the next two to three years, around three in ten organisations expect a rise in hybrid working, with more than 70% of their employees working remotely. How can you successfully bridge the gap between the digital and physical workspaces? …
Public Cloud & SaaS Access
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Customer Experience: Cloud Contact Centre
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Agent Experience: Cloud Contact Centre
Find out moreRemote working is here to stay, but employees are using unsecure devices and internet connections from a variety of locations. As an Independent Trusted Advisor, BEC has identified six areas of strategic technical innovation that leaders need NOW, to address risks and alleviate headaches as the modern work from anywhere model evolves.
We Analyse and Compare the UK’s Best Technology and Service Providers
The lines between remote, office working and online customer support are becoming more and more blurred. Changes to the modern way of working and supporting customers have significantly accelerated in recent years, heralding a focus on innovative solutions from leading vendors.
Today’s employees….
1 in 10
do not have an adequate internet connection to work (Microsoft)
Today’s employees….
62%
want employers to provide better IT solutions (Gartner)
Today’s employees….
45%
expect to spend 3 days + per week working remotely (Capgemini)
“Successful organisations will equip employees with the tech needed to succeed — whether they’re working from home, their client’s office, in the call centre or on the move.”
– Ray Bricknell, CEO, Behind Every Cloud