The IT Headaches of Home and Hybrid Working

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What’s your IT Challenge?

In the next two to three years, around three in ten organisations expect a rise in hybrid working, with more than 70% of their employees working remotely. How can you successfully bridge the gap between the digital and physical workspaces? …

Better Network Experience:

SD-Wan

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Network Security: SASE

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Team Collaboration & Video: UCaaS

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Public Cloud & SaaS Access

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Customer Experience: Cloud Contact Centre

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Agent Experience: Cloud Contact Centre

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Remote working is here to stay, but employees are using unsecure devices and internet connections from a variety of locations. As an Independent Trusted Advisor, BEC has identified six areas of strategic technical innovation that leaders need NOW, to address risks and alleviate headaches as the modern work from anywhere model evolves.

We Analyse and Compare the UK’s Best Technology and Service Providers

As we come out of lockdown in 2021 the lines between remote, office working and online customer support are becoming more blurred. Changes to the modern way of working and supporting customers have significantly accelerated over the last 12 months, heralding a focus on innovative solutions from leading vendors.

Here’s a sample of the specialist vendors we have researched in the past 12 months – click the logos to find out more:

Want to know more?

Download our eBooks and infographics

Infopaper

Equinix Online Collaboration & Secure Access

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eBook

Vonage Omni, Channel Contact, Centre Strategy

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eBook

Zayo Network Connectivity

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Whitepaper

The Straight Talk Guide to SASE

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Infographics

6 Challenges of Remote Working

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6 Technologies to Tackle Remote Working Challenges

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Today’s employees….

1 in 10

do not have an adequate internet connection to work (Microsoft)


Today’s employees….

62%

want employers to provide better IT solutions (Gartner)


Today’s employees….

45%

expect to spend 3 days + per week working remotely (Capgemini)


“Successful organisations will equip employees with the tech needed to succeed — whether they’re working from home, their client’s office, in the call centre or on the move.”

– Ray Bricknell, CEO, Behind Every Cloud